Head of Domains, Paragon (2017 - Present)
Public Company, 5001-10000, Internet
Head of Domains (2013 - Present)
Paragon Internet Group Ltd
Privately Held, 51-200, Internet
Previously Domains Manager.
Overall responsibility for all domains, their management and the development of registry/registrar relationships and systems.
Key Responsibilities include:
- Support Escalations & Customer Complaints
- Staff Domain Training & Quality monitoring
- Developing Registry Relationships
- Registry Accreditations
- Domains Product Development
- ICANN Accreditation
- Ensuring ICANN Compliance
- Developing required policies for registry & ICANN compliance
- Designing & Implementing policy changes to the organisation
Domains Manager (2013 - Present)
Privately Held, 51-200, Information Technology & Services
Freelance Blogger, Writer & Editor (2010 - Present)
Freelance Blogger, Writer & Editor
Freelance blogger for numerous high-profile web companies, Editor of various online blogs, including 2 of my own.